tag:blogger.com,1999:blog-16711894.post113021382575196428..comments2023-08-03T11:16:11.202-04:00Comments on Got Boondoggle?: True Purpose of Visual Work InstructionsMike Wroblewskihttp://www.blogger.com/profile/03451872136821100772noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-16711894.post-17126743013342158662007-06-17T06:18:00.000-04:002007-06-17T06:18:00.000-04:00We are trying to prepare 1 work Instruction for ea...We are trying to prepare 1 work Instruction for each operator at our manual insertion production line (PCB Assembly). If operators attendance are fluctuate more than 15% - 30% during weekend or night shift, we do need to prepare over 3 - 4 sets work Instructions for every single models.For your info, we are running 10 - 15 different models per day. How can we have prepared 1 set of Work Instruction by each operator refer to each WI and can cope with fluctuate attendance of 15% - 30%?Anonymoushttps://www.blogger.com/profile/12014378481286368689noreply@blogger.comtag:blogger.com,1999:blog-16711894.post-78600826997317162752007-04-29T00:43:00.000-04:002007-04-29T00:43:00.000-04:00A work instruction is written in the first place b...A work instruction is written in the first place because it is important that the particular task is carried out a specific way and in a specific sequence. If the work instruction is not going to be used, well then its not worth having it in the first place (you will go mad trying to enforce the non-enforceable). <BR/><BR/>The operator does not necessarily need to refer to the work instruction each time he carries out the task BUT he MUST carry out the task EXACLTY according to the WI. Why go to the bother of writing it otherwise? How on earth can you begin to problem solve and continually improve your business processes if you don't know EXACTLY how things were done in the first place.<BR/><BR/>An airline pilot doesn't need to reference his work instructions! Rubbish! of course he does. A pilot will go through the same pre-flight check according to his pre-flight instructions - even if he has done this 10,000 times before. Can you imagine, after a crash, the pilot saying "I know my job, I don't need instructions on how to do it".<BR/><BR/>The bottom line: If you have a documented method of carrying out a task (such as a recipe) you will get predictable results 100% of the time. To get different results you would need to change the instructions.<BR/><BR/>Leaving it up to human discretion will not, and cannot achieve this.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-16711894.post-1169335545245077412007-01-20T18:25:00.000-05:002007-01-20T18:25:00.000-05:00An airline pilot has work instructions too - but d...An airline pilot has work instructions too - but doesnt need to reference them all the time. Why show the staff up, and P them off.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-16711894.post-1130259083217070552005-10-25T11:51:00.000-05:002005-10-25T11:51:00.000-05:00Following our consultant's directions, we did in f...Following our consultant's directions, we did in fact hang then up. We quickly learned that this is not the best approach as you pointed out, Mark! This lead to the post on the purpose of SW documentation.Mike Wroblewskihttps://www.blogger.com/profile/03451872136821100772noreply@blogger.comtag:blogger.com,1999:blog-16711894.post-1130240120758183862005-10-25T06:35:00.000-05:002005-10-25T06:35:00.000-05:00I was always taught to NOT hang the work instructi...I was always taught to NOT hang the work instructions right in the operator's face. They know how to do their job (if you've helped train them properly). The SW documents are actually there for the SUPERVISOR or team leader to be able to reference, so they are sometimes hung on the OUTSIDE of the cell. Just a thought.Mark Grabanhttps://www.blogger.com/profile/07953086531083611251noreply@blogger.com