tag:blogger.com,1999:blog-16711894.post2939390741090196522..comments2023-08-03T11:16:11.202-04:00Comments on Got Boondoggle?: 4 Ways to Eliminate "That's Not My Job" ThinkingMike Wroblewskihttp://www.blogger.com/profile/03451872136821100772noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-16711894.post-65809959722531720812011-08-17T14:01:25.425-04:002011-08-17T14:01:25.425-04:00Great question! Many people, myself included, can...Great question! Many people, myself included, can be defensive to outsiders pointing out problems in my area or making changes without my input. And as a Lean consultant, I'm now one of them. I found the simplest and best approach is to help others see the opportunities for improvement by asking questions instead of telling them. Then help them to solve it themselves. This takes finesse to do it right and I don't always succeed.Mike Wroblewskihttps://www.blogger.com/profile/03451872136821100772noreply@blogger.comtag:blogger.com,1999:blog-16711894.post-75697376652174319492011-08-17T00:59:35.655-04:002011-08-17T00:59:35.655-04:00Came here from reddit. I work for a manufacturing ...Came here from reddit. I work for a manufacturing firm and really liked your article. Just wanted to raise a genuine concern that you must be aware of. Sometimes, proactive actions are perceived by others as 'hostile' action on their territory. If you point out a shortcoming or improvement area in some 'other department', or even take action on it, people get all defensive and even ask you to 'mend your own house first'. What people management technique do you think would be most effective in such a case?Anonymousnoreply@blogger.com