Tuesday, June 28, 2011
One of our hospital clients that we are helping guide on their lean journey, in particular, using the 3P lean approach, is Children’s Hospital of Saskatchewan. It is amazing to see the lean thinking that has grown since we started this build project. As you can see in this video, many care providers are participating in this design following the 7 flows with a patient centered focus. One point not highlighted is that several customers (recent patients) also participated in the 3P process to provide their input.
At this time, we have not completed the 3P process. Next up is the design development where we will mock up life size scale rooms to test out the layout and process improvements before we start construction of the new Children’s Hospital.
Stay tuned as we progress on this lean journey!
Monday, June 20, 2011
Here is a recent Dilbert strip poking fun at Kaizen. Kaizen is NOT something that is done to people as it seems in this joke yet in many companies that is the sad reality. This joke also gives new meaning to having someone with outside eyes on the kaizen team. When done in the correct spirit, kaizen is powerful.