Wednesday, September 19, 2007
Push versus Pull
"Under a push system, there is little opportunity for workers to gain wisdom because they just produce according to the instructions they are given. In contrast, a pull system asks the worker to use his or her head to come up with a manufacturing process where he or she alone must decide what needs to be made and how quickly it needs to be made. An environment where people have to think brings with it wisdom, and this wisdom brings with it kaizen (continuous improvement)." - Teruyuki Minoura, Senior Managing Director, Toyota Motor Company.