Thursday, March 12, 2009

No Blame Thinking

It's not who's wrong, it's what's wrong. It's not who's right, it's what's right. All other thinking leads to hiding the truth, distorting the information and covering up the problem. Our focus should be on solving the problem as a team.

1 comment:

Mike said...

Mike, this is a very good reminder. When I worked for a Japanese company this was taught to us from day one. It is something we need to remind ourselves about frequently, though, because it seems our natural tendency is to automatically gravitate to "who" instead of "what."