Mike Wroblewski's blog on developing a Kaizen Mind focused on Lean Manufacturing, Lean Healthcare, Lean Government and Six Sigma Quality
Thursday, March 12, 2009
No Blame Thinking
It's not who's wrong, it's what's wrong. It's not who's right, it's what's right. All other thinking leads to hiding the truth, distorting the information and covering up the problem. Our focus should be on solving the problem as a team.